Privacy policy

General privacy policy

The following document sets forth the Privacy Policy for the Kiwisumo website, www.kiwisumo.co.uk.

KIWISUMO is committed to providing you with the best possible customer service, care and experience. We also recognizes the importance of protecting the privacy of personal and financial information.

When you subscribe to our newsletter or use our online store, you give us consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by KIWISUMO.

What information does Kiwisumo collect?

KIWISUMO collects personal data from visitors to the website, who subscribe to our newsletter, use the online store, or submit an enquiry or “contact us” form. We also use “cookies” (as described below) and track IP addresses so we can improve our services and enhance your KIWISUMO shopping experience. Kiwisumo does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.

How does Kiwisumo use the information you provide?

Kiwisumo will use the information given to keep you informed of our special events or promotions, to register you with our newsletter, reply to any enquires, administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our website or by submitting your email address at our London Spitalfields stall or studio appointment. In addition, we may use information about your product interests and purchases, to help us improve our site design and your online shopping experience. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.

To serve you better, we may combine information you give us and information about your product interest and purchases with that from third parties, including demographic information and information that is publicly available. All information combined will better enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.

Does Kiwisumo share your information with others?

Kiwisumo does not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to anyone. However, in order to maintain our website, manage our databases, distribute e-mail and to provide client communications, KIWISUMO may sub contract with selected third parties. The personal information you provide to us may be processed by these third parties, solely on KIWISUMO’s behalf, but we do not authorize any of these service providers to make any other use of your information. We do not otherwise disclose your information third parties, unless we are required to do so by law or in connection with a legal claim or proceeding.

Security

Personal information provided to Kiwisumo through the Kiwisumo website and online credit card transactions are protected using Secure Socker Layering (SSL) which is an encryption technology. When the browser shows a secure domain that begins with “https” (instead of “http”), it means that a protected session has been established which guarantees maximum integrity and discretion of the data transmitted. SSL is used to protect your information such as name, address and credit card number. While we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. Please note that e-mail is not encrypted and not considered to be a secure means of providing credit card information.

About cookies

Cookies are pieces of information a web site can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information that such cookies contain.

Acceptance of privacy and modifications

By accessing and using the Kiwisumo website (including purchasing items through our website) or submitting your personal information at our London Spitalfields stall or studio appointment, you consent to our collection, use and disclosure of your information as described in this privacy policy. Kiwisumo reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. You should therefore review this page from time to time to get updated information, in particular, each time you use the online shop.

We will notify you of any changes in our privacy policy by posting the modifications on our website.

Last updated: 24/10/2016

Contact us

If you have any comments or queries regarding our privacy policy, please send us an email to info@kiwisumo.co.uk or contact us here