Delivery information

Due to the exclusivity of our cloth every design is limited and handmade in small numbers.


Standard shipping   £9
Express shipping   £20
International Shipping   £20
Free shipping for all orders above   £250


Domestic shipping

Kiwisumo offers free standard delivery on orders above 250 Gbp. Please note that free shipping will be applied to your order at checkout. All domestic orders are shipped with Royal mail and deliveries are made within 3-4 business days of placing your order.

Royal mail usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address.

Express shipping

Orders shipped by express delivery can be expected to arrive within 1 business day for metropolitan areas and up to 3 business days for non-metropolitan areas.
Please note that delivery to rural addresses can result in longer delivery times.

International shipping

Kiwisumo ships globally. International orders are shipped by Royal mail delivery service with a signature required upon delivery. A flat rate shipping price will be applied to your order at checkout. Allow 7-14 business days for your order to be delivered.

All orders are fully traceable via the courier website using the tracking number provided to you via email. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability.

Taxes and duties

Kiwisumo unfortunately cannot be held responsible for any duty fees and taxes that may be applied in the country where delivery occurs. This responsibility rests with the customer. If you have any queries please contact your local customs or courier officer for more information.

Insurance

Kiwisumo insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. We advise checking to ensure your package is intact and unharmed when received. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Kiwisumo.

Custom orders

Allow a maximum of 5 business days for your garment to be made.  We will contact you for your preferred shipping method and inform you once your purchase has been shipped.